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Instructional : Coming soon!

 Coming soon! Upstate Digital Solutions presents "Working in Windows" This instruction will be in both video and downloadable booklet format (PDF) as part of the Effortless Computing for Beginners series. Coming soon! Upstate Digital Solutions presents "Working in Word" as part of the Effortless Computing for Beginners series. This instruction will be in both video and downloadable booklet format (PDF)

Wedding Graphics

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 Here are a few website graphics created for a gaming themed wedding

New Service Offered

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Closed for Business

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Please be aware that we will not be conducting business on Monday, January 16, 2023 due to Martin Luther King Jr. day.

About Our Staff

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View Credentials Sheet Traci has a long history in the computer industry. Through Upstate Digital Solutions Traci's goal is to give service that is unique, high quality, as well as something that will bring attention and greater success to her clients. She began developing websites, programming, and instructing in 1993 and has been going strong ever since. While able to tackle other IT areas Traci's passion is graphic art. She creates eye-catching graphics that can be used for flyers, logos, business cards, banners, brochures, websites, etc. AAS in Computer Science Graduated with a 3.8 GPA Member of Phi Theta Kappa Honor Society Presidential Honor Roll consistently 6+ Years adult computer instruction Skill with the following programs:  MS Word PowerPoint Corel Paint Shop Pro Top Secret security clearance '98 Tech writing John is Upstate Digital Solution's consultant, advisor, and analytical thinker . He's the guy you go to when you have questions about what equipmen

Enhancing a Website with Branded Graphics & Video

WHY DO YOU NEED A WEBSITE? A pleasant and well-structured website is sure to get the attention of the public. Detailed descriptions, photos, positive feedback, and contact page will be your key to success.  Website hosting services are basically the plot of internet land that your website storefront sits on.  Even if you have a presence on Facebook it's important to have a website too. Why would you stop at only one avenue for advertising? You're missing out on a huge client base that's out there waiting to spend money with you! Not everyone has or likes Facebook. Facebook is great for updating or providing quick notes to your customers, but it's very limited when compared to the power of a website. Information on the Internet is vast. What is important to a business is to stop that surfing when a potential client lands on your page. Two things to remember : #1 People will not stay on a boring, drab looking site. It doesn't catch their attention and engage them and

Website Examples

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 Some websites produced by Upstate Digital Solutions Upstate Digital Solution (607) 590-1838 Info@UpstateDigitalSolutions.com Http://www.UpstateDigitalSolutions.com See More!

Logo Examples

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 Some Logos produced by Upstate Digital Solutions Upstate Digital Solution (607) 590-1838 Info@UpstateDigitalSolutions.com Http://www.UpstateDigitalSolutions.com See More!

Business Card Examples

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 Some business cards produced by Upstate Digital Solutions Upstate Digital Solution (607) 590-1838 Info@UpstateDigitalSolutions.com Http://www.UpstateDigitalSolutions.com See More!

Flyer Examples

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 Some flyers produced by Upstate Digital Solutions Upstate Digital Solution (607) 590-1838 Info@UpstateDigitalSolutions.com Http://www.UpstateDigitalSolutions.com See More!

Audio Leads to Patience (& Sales)

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When left in silence while being on hold caller can become frustrated (and potentially hang up the phone) is if they perceive their time on hold to be excessive. Even if someone has only been holding for 2 minutes, this time “feel” longer than it actually is. Dead air, or “unoccupied” time makes the time seem to drag on, whereas if there is content filling this time—such as music or a spoken message—the time feels like it’s going more quickly. Explained waits (informing them that the call will be answered soon or stating a current approximate wait time) are more favorable to a holding caller than unexplained waits. A business recently contacted us needing help with creating an on-hold message and accompanying music. In checking their current method we found it to be mostly dead air except for the "We appreciate you. Please continue to hold" vocal message. Sales were dwindling and, according to customer surveys, it was due to being on hold too long and feeling ignored. This ma

Audio Production Examples

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 Some audio produced by Upstate Digital Solutions Upstate Digital Solution (607) 590-1838 Info@UpstateDigitalSolutions.com Http://www.UpstateDigitalSolutions.com